FAQ & Conditions
DELIVERY CONDITIONS
-
All deliveries are available for both local (Singapore) and overseas locations, with applicable freight charges.
-
For overseas deliveries requiring permits, please inform us in advance.
-
For further inquiries, please contact us.
-
Self-collection is available during our operating hours, from 9:00 AM to 5:00 PM.
-
Please contact us in advance to arrange for self-collection.
PRODUCT CONDITIONS
-
All products are covered by warranty.
-
For any technical issues, please email us with details of the issue,
and we will provide guidance on the next steps. -
Testing of products is available upon request.
OTHER CONDITIONS
General Terms and Conditions
-
Prices and Payment Terms
-
All prices and payment terms are as agreed upon in the quotation and purchase order received.
-
Payments must be made in full prior to delivery or collection of products, unless otherwise stated in the agreement.
-
All prices displayed on the quotation are either in Singapore Dollars (SGD) unless stated otherwise.
-
Prices are subject to change without prior notice unless agreed upon in a confirmed quotation or purchase order.
-
-
Returns, Refunds, and Exchanges
-
Refunds or exchanges are evaluated on a case-by-case basis and are subject to approval.
-
Returns must be made in their original condition with proof of purchase, and any associated costs will be communicated upon request.
-
For further details, please contact us to discuss the situation.
-